Privacy Policy & GDPR Compliance

At masculinehub.gr, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Greek legislation.

1. Data Controller

Masculine Hub
Address: 3 Aristotelous Avenue, 50100 Kozani, Greece
Email for privacy-related matters: info@masculinehub.gr

2. What Data We Collect and Why

When you browse and/or make a purchase through our online store, we may collect the following categories of personal data:

  • Identification details: first name, last name, address, telephone number, email address
  • Order and payment data: products purchased, amounts paid, payment method used (we do not store card details)
  • Technical and usage data: IP address, browser type, cookies
  • Communication and newsletter data: where you contact us or subscribe to our newsletter, subject to your consent

Purposes of processing:

  • to process and fulfil orders and provide our services
  • to offer customer support and communicate with you
  • to analyse website traffic and improve the user experience
  • to send newsletters and promotional updates, only where you have given your consent

3. Legal Basis for Processing

We process your personal data on the basis of:

  • the performance of a contract, such as the purchase of products
  • compliance with legal obligations, such as tax and accounting requirements
  • the company’s legitimate interests, such as improving its services
  • your consent, for example in relation to newsletters or cookies

4. Cookies and Similar Technologies

We use cookies for website functionality, statistical analysis and the personalisation of offers.
You may manage your preferences through our cookie settings or via your browser.
Please refer to our Cookies Policy for further details.

5. Disclosure of Data to Third Parties

Your personal data may be shared with:

  • hosting providers and technical support partners
  • payment service providers, such as banks and PayPal. Card details are entered directly with the payment provider and are not accessible to us
  • courier and delivery companies
  • Mailchimp, only for newsletter subscriptions and only if you choose to subscribe
  • other partners, only where necessary to provide our services to you

Transfers outside the EU: If data is transferred outside the European Union, for example through Mailchimp in the United States, all required safeguards will be applied, including appropriate GDPR-compliant contractual measures.

6. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected and/or as required by law, such as for tax and accounting obligations.
Once that period has expired, your data is deleted or anonymised.

7. Your Rights

You have the right to:

  • access your personal data
  • request correction or completion of inaccurate information
  • request erasure of your data (“right to be forgotten”)
  • request restriction of processing
  • request data portability
  • object to certain uses of your data, such as for marketing purposes
  • withdraw your consent at any time, for example by unsubscribing from the newsletter

To exercise any of your rights, please contact us at info@masculinehub.gr.

8. Data Security

We implement appropriate technical and organisational security measures, including encryption, restricted access and regular security updates, to ensure that your personal data remains secure and protected.

9. Newsletter

For newsletter subscriptions, we use the Mailchimp platform, which is based in the United States. Your data is used solely for sending newsletters and updates. You may unsubscribe at any time by using the unsubscribe link included in each email or by contacting us directly.

10. Minors

Our store is not intended for individuals under the age of 18, and we do not knowingly collect personal data relating to minors.

11. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites, and we recommend that you review their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time for compliance, operational or improvement purposes. Where required, you will be informed through the website and/or by email.

13. Contact

If you have any questions or requests regarding your personal data, please contact us at info@masculinehub.gr.

Thank you for your trust.